Privacy

Privacy Policy

Privacy Policy

This Privacy Policy outlines how Candlestick Solutions (OPC) Private Limited collects and handles your data. By using the SPIP application, you agree to the practices described herein.

1. Sensitive Information Collection

To provide development services and ensure regulatory compliance, we collect:

  • KYC Data: Government-issued ID details (PAN, Aadhaar, or Passport) and live verification media (selfies/video) to prevent fraud.
  • Banking Details: Account numbers, IFSC codes, and account holder names for processing distributions and prior pool earnings.
  • Transaction History: Comprehensive logs of all technical activities conducted through our apps.

2. Purpose of Processing

Why we need this data: We use your KYC and banking information strictly to verify your identity, comply with Anti-Money Laundering (AML) laws, and ensure that development payouts are securely routed to the correct beneficiary.

3. Data Security & Storage

We leverage high-performance, self-hosted Ubuntu/Docker infrastructure with the following protections:

  • Data Localization: All technical and personal data is stored exclusively on secure servers.
  • Encryption: Sensitive fields like bank account numbers and ID details are encrypted at rest using AES-256.
  • Access Control: Strict internal protocols ensure that only authorized personnel can view verification documents for audit purposes.

4. Data Sharing and Third Parties

We do not sell your data. Sharing is limited to:

  • Verification Partners: Licensed providers used for OCR and identity cross-referencing.
  • Payment Gateways: Necessary for executing "Penny Drop" verification and fund transfers.
  • Legal Obligations: Compliance with mandates from the RBI, SEBI, or other statutory authorities.

5. User Consent & Deletion

Providing basic details is voluntary but required for our services. You may request the deletion of your data; however, certain project records must be retained for the period mandated by service agreements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our SPIP application and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our services are not intended for use by children under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal data, please contact us.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Version" and "Effective Date" at the top of this document. You are advised to review this Privacy Policy periodically for any changes.

9. Contact & Grievance Redressal

For any privacy concerns or data access requests, please contact:

Data Protection Officer
Candlestick Solutions (OPC) Private Limited
Email: it@candlesticksolutions.com

© 2026 Candlestick Solutions (OPC) Private Limited. All rights reserved.

Subscribe Newsletter

Stay Updated with
the Latest News!